Connected order-to-SAP workflow without replacing SAP

HublerX unified WhatsApp/email/phone order intake into a structured, validated, Finance-controlled workflow that posts sales orders to SAP via API and generates customer-ready PDFs in minutes.

Under 10 minutes from intake to Finance approval

A Dubai-based food manufacturer and distributor established in 2004 as a joint venture under a major UAE retail group. The company operates across the Middle East and Africa and exports to over 40 countries, serving B2B customers including hypermarkets, HORECA, luxury hotels, and institutional buyers. Orders arrived through informal channels (WhatsApp, email, phone), with no standard intake format, acknowledgement, or unified visibility—leading to missed orders on high-volume days. Manual extraction and SAP re-entry caused frequent SKU/quantity/pricing discrepancies, promotions and FoC entitlements were inconsistently applied, and Finance had no enforced approval gate—so issues were often discovered only at invoicing or month-end. HublerX was deployed as a connected order execution layer sitting above SAP, with SAP remaining the system of record. HublerX structures and validates incoming orders from every channel, enforces a mandatory Finance approval gate, and automatically posts approved sales orders to SAP via API—creating one continuous, auditable workflow from first message to ERP posting and customer confirmation. HublerX connects order intake, validation, quoting, approval, and SAP posting into one traceable record per order. Quotes are generated from validated order data, routed for Finance sign-off, then posted to SAP automatically via API—eliminating manual re-entry and quote-to-ERP discrepancies. AI extraction from WhatsApp/email/PDF/spreadsheet inputs into structured order lines. Real-time validation against SKU, customer pricing, and promotions/FoC masters. System-enforced Finance approval before customer delivery or SAP posting. Automatic SAP sales order creation via API with ERP reference ID recorded in HublerX HublerX unified WhatsApp/email/phone order intake into a structured, validated, Finance-controlled workflow that posts sales orders to SAP via API and generates customer-ready PDFs in minutes.