Does HublerX trigger the QC clearance automatically, or does someone need to initiate it?

HublerX detects work order completion automatically from the ERP and triggers the QC clearance request without any manual step. The QC team receives the clearance request with the batch details, quantity, and the dispatch deadline it needs to meet — so they can prioritise without a phone call from the warehouse.

What happens if QC puts the completed batch on hold instead of releasing it?

If QC raises a quality hold on the completed batch, HublerX immediately flags the dispatch as at risk — notifying logistics that the truck booking may need to be revised and alerting the commercial team that the customer delivery is in jeopardy. The quality hold management workflow takes over from that point, coordinating the hold investigation and keeping logistics and commercial updated on the resolution timeline.

How does the POD capture work — does the driver need a separate app?

The delivery driver uses the HublerX mobile app to capture POD at the customer's premises — a digital signature, the delivery timestamp, and any short supply or damage notation. The POD is linked to the delivery order in the ERP immediately on capture. No paper POD to collect from the driver and key in the next morning.

Can HublerX handle partial dispatches — where only part of a production run is dispatched on the same day?

Yes. Where a customer order is fulfilled by multiple production runs or where only part of a completed batch is dispatched in a given truck, HublerX manages the partial goods issue in the ERP — updating stock levels for the dispatched quantity and leaving the remaining quantity in finished goods pending the next dispatch instruction.

Production Completion to Dispatch

The Problem

Production completes at 3 PM. The truck leaves at 7 PM — if logistics finds out in time.

When a production work order closes, the finished goods exist in the plant — but nothing happens automatically. The production supervisor marks the WO complete in the ERP or on a shift report. The warehouse team finds out when someone calls or when they happen to check the system. Quality clearance is a separate step that may or may not have been triggered. The picking list may not have been generated. The truck booking may have been made for stock that has not yet been quality-released.

The result is a dispatch process that runs on phone calls and manual checks — production calling the warehouse, the warehouse calling quality, quality calling logistics. Each handoff introduces delay. Each delay compresses the window between production completion and the customer's delivery slot. When the window closes before the truck is loaded, the customer misses their delivery and the OTIF clock records a failure.

Current Workaround

What most operations do today: Most operations today: the production supervisor completes the work order in SAP and updates a shared WhatsApp group. The warehouse supervisor sees the message and sends someone to check whether quality clearance has happened. QC checks the batch record and either clears the batch verbally or raises a hold. If cleared, the warehouse team generates a picking list manually — or works from a printed dispatch schedule. The logistics coordinator books the truck based on the dispatch schedule, which may not reflect last-minute production delays. The truck arrives, is loaded, and departs — but the POD is captured on paper and keyed into the ERP the next morning.

The HublerX Approach

Production completion is the trigger for a structured, time-sensitive sequence — quality clearance, picking, loading, dispatch confirmation, and POD capture. Every step is known in advance; the only variable is when production completes. HublerX monitors work order completion in real time, triggers quality clearance the moment the WO closes, generates the picking list automatically once clearance is confirmed, coordinates truck loading against the confirmed dispatch slot, and captures POD digitally at the point of delivery — closing the loop from production to customer without a single manual handoff.

How It Looks in HublerX

Live workflow view

Dispatch Coordination Board

11 dispatches today

AWAITING CLEARANCE3

WO-5903 · Digestive Biscuits 100gDL-4403 · D-Mart Pune · ThursdayQC pendingHighCompleted 1:30 PM · Dispatch by 6:00 PM

WO-5907 · Cream Cracker 200gDL-4407 · Spencer's Delhi · Friday AMQC pendingCompleted 3:10 PM · Dispatch by 8:00 PM

PICKING2

WO-5899 · Butter Cookies 200gDL-4399 · Big Bazaar Thane · ThursdayPickingHighQC released 1:00 PM · 18 of 24 pallets picked

WO-5897 · Choco Chip 150gDL-4397 · Metro Cash & Carry · ThursdayPickingQC released 12:30 PM · 8 of 8 pallets picked

LOADING2

WO-5893 · Marie Light 100gDL-4393 · More Retail · ThursdayLoadingTruck TK-0041 at bay 3 · 12 of 16 pallets loaded

WO-5891 · Oat Cookies 150gDL-4391 · Reliance Retail Pune · ThursdayLoadingTruck TK-0039 at bay 1 · Loading complete

DISPATCHED4

WO-5889 · Wheat Biscuits 200gDL-4389 · Reliance Retail Delhi · DepartedDispatchedDeparted 10:30 AM · POD expected 4:00 PM

WO-5887 · Glucose Biscuits 100gDL-4387 · D-Mart Mumbai · POD receivedPOD receivedDelivered 2:15 PM · POD captured digitally

WO-5885 · Digestive Mini 50gDL-4385 · Spencer's Mumbai · POD receivedPOD receivedDelivered 1:45 PM · ERP goods issue posted

WO-5883 · Butter Cookies 100gDL-4383 · Big Bazaar Mumbai · POD receivedPOD receivedDelivered 11:30 AM · Invoice triggered

How HublerX Coordinates It

The step-by-step sequence

1
Work order completion detected
HublerX monitors open work orders in the ERP in real time. When a WO is marked complete — by the production supervisor, MES, or automatic ERP update — the downstream dispatch sequence triggers immediately. No manual notification to the warehouse or quality team required.
On WO completion · real time
2
Quality clearance triggered
The QC team receives an automatic clearance request for the completed batch — with the batch ID, quantity produced, line, and the dispatch deadline for the customer order it fulfils. The clearance request is time-stamped against the delivery window, so QC can prioritise batches with the tightest dispatch deadlines.
Immediately on WO completion
3
Picking list generated on quality release
When QC releases the batch, HublerX generates the picking list automatically — with the correct pallet locations from the WMS, the customer order reference, and the truck loading sequence. The warehouse team receives the picking list on their handheld devices without waiting for a planner or logistics coordinator to generate it manually.
On quality release
4
Truck booking confirmed and loading coordinated
HublerX cross-checks the picking completion against the confirmed truck arrival time. Where a truck is arriving before picking is complete, the logistics coordinator is alerted with the estimated picking completion time. Where picking is complete but the truck is delayed, the warehouse is notified to stage the load.
On picking completion
5
Dispatch confirmation and ERP goods issue
When the truck is loaded and the gate pass is issued, HublerX posts the goods issue in the ERP automatically — updating stock levels, closing the delivery order, and triggering the customer invoice. No separate ERP update by the logistics team required.
On truck departure
6
POD captured and customer notified
The delivery driver captures the POD digitally at the customer's premises — signature, delivery time, and any short supply or damage notation. POD is uploaded to HublerX and linked to the delivery order in the ERP immediately. The customer receives a digital delivery confirmation. No paper POD to collect and key in the next morning.
On customer delivery