WhatsApp Orders to ERP
HublerX reads distributor orders sent over WhatsApp and creates validated, ERP-ready sales orders — typically within minutes, without manual data entry.
Signal Capture
HublerX's workflow library documents the step-by-step operational processes that manufacturing teams use to coordinate planning, production, quality, logistics, and commercial operations. Each workflow maps the decision points, system actions, and team handoffs that occur across a single operational scenario — from how a quality hold cascades through production and dispatch, to how an incoming RFQ is validated, priced, and converted to a confirmed sales order.
These workflows are built into the HublerX Manufacturing OS and run live across food, FMCG, chemical, pharmaceutical, automotive, and infrastructure manufacturing. Browse the full library below to find step-by-step process maps for your operation.
HublerX reads distributor orders sent over WhatsApp and creates validated, ERP-ready sales orders — typically within minutes, without manual data entry.
Signal Capture
HublerX monitors material availability against confirmed production schedules in real time — surfacing shortages before they stop the line, not after.
Material Coordination
HublerX reads real-time batch expiry data from your WMS and ERP, calculates the correct FEFO consumption sequence for every open work order, and pushes sequenced pick instructions to the shopfloor — automatically, before every shift.
Quality & Compliance
When a quality hold is raised, HublerX instantly maps every downstream work order, shipment, and customer commitment at risk — and notifies every function simultaneously, without a phone chain.
Quality & Compliance
HublerX reads OEM rolling schedules — via EDI, portal, or email — translates every revision into an updated production plan, and cascades the impact to material procurement, capacity, and dispatch without a planning meeting.
Planning
HublerX takes demand signals from sales, distribution, and channel partners and translates them into a production schedule that accounts for real capacity, live material availability, and confirmed orders — updated continuously, not once a week.
Planning
When a line stops unexpectedly — breakdown, quality hold, material shortage, power outage — HublerX maps the full downstream impact in real time and surfaces a replanned schedule before the operations manager has finished the first phone call.
Planning
When a recall is triggered — by a regulator, a customer complaint, or an internal quality finding — HublerX traces the full genealogy of every affected batch in minutes: which raw material lots went in, which finished goods came out, which customers received them, and which shipments need to be stopped.
Quality & Compliance
HublerX connects the van sales team to the plant — coordinating stock loading, route execution, on-road order capture, credit validation, and end-of-day ERP reconciliation in a single workflow without manual paperwork or day-end data entry.
Logistics & Dispatch
HublerX connects production completion to customer dispatch — triggering quality clearance, warehouse picking, truck loading, and dispatch confirmation the moment a work order closes, without a manual handoff between any function.
Logistics & Dispatch
HublerX validates every distributor order against live credit limits, outstanding balances, and overdue invoices — before the order is confirmed in the ERP, before the van salesman writes the invoice, and before the WhatsApp order is accepted.
Commercial Coordination
HublerX tracks every confirmed customer order from production schedule to delivery confirmation — flagging OTIF risks before the delivery window closes and identifying the root cause of every miss so the next delivery does not repeat it.
Logistics & Dispatch
HublerX generates optimised delivery routes against the confirmed order book — balancing vehicle capacity, delivery windows, outlet priority, and driver availability — automatically, before the first truck leaves the depot.
Logistics & Dispatch
When a supplier confirms a delivery delay, HublerX maps the full production and dispatch impact immediately — surfacing which work orders are at risk, which shipments are affected, and what the replanning options are before the buyer has ended the call.
Material Coordination
HublerX runs material requirements planning continuously against confirmed sales orders, live stock positions, and inbound POs — so planners see the real material position now, not yesterday's overnight snapshot.
Material Coordination
HublerX captures every production stoppage in real time — with the line, the reason, the duration, and the responsible team — escalating unresolved stoppages automatically and feeding a live OEE dashboard that drives root cause action rather than retrospective reporting.
Production Execution
HublerX gives every production operator real-time visibility of their work order — the target quantity, the current count, the quality checkpoint schedule, the material batch being used, and the next job on the line — replacing paper travellers and verbal handovers that leave operators working without the context they need.
Production Execution
HublerX builds production schedules that respect the actual constraints of each line — approved product list, line speed by SKU, changeover time between products, allergen sequencing rules, and minimum run quantities — producing a schedule that the shopfloor can actually execute.
Planning
HublerX provides a consolidated view of demand and capacity across all plants — identifying where one plant is overloaded while another has spare capacity for shared SKUs, and recommending production transfers before the overloaded plant misses its delivery commitments.
Planning
HublerX builds the seasonal demand plan 10–16 weeks before the peak — calculating the inventory build requirement for each SKU, checking production capacity against the build window, locking material orders at the right time, and tracking the build week by week to the season start.
Planning
HublerX gives selected suppliers real-time visibility of the manufacturer's stock position and production consumption for their materials — enabling the supplier to replenish proactively against agreed min/max levels, eliminating the need for the manufacturer to raise POs for routine replenishment.
Material Coordination
HublerX delivers the correct inspection test plan to the QC team the moment a material is received — based on the material, the supplier, and the inspection frequency rules — captures the results digitally, and releases or rejects the lot in the ERP automatically when the inspection is complete.
Quality & Compliance
HublerX manages label compliance across all markets and regulatory requirements — blocking production or dispatch of a SKU if the label version on the line has not been approved for the destination market, and tracking label version changes through the ECN process to prevent premature or missed cutover.
Quality & Compliance
HublerX allocates finished goods inventory to customer orders based on each customer's minimum shelf life at shipment requirement — automatically, before the picking list is generated, preventing MSLS breaches before the truck is loaded.
Production Execution
HublerX monitors finished goods shelf life continuously — surfacing near-expiry batches with enough lead time to redirect to a compliant customer, discount for general trade, or repurpose before they become a write-off.
Production Execution
HublerX synchronises production schedules with OEM JIT delivery windows — calculating the latest possible production start time for each work order, flagging schedule slippage before it threatens the delivery, and coordinating the handoff from line to truck automatically.
Production Execution
HublerX builds and maintains IATF 16949 traceability records automatically — linking every raw material lot to the production process parameters, the operator, the tooling, the in-process inspection results, and the OEM delivery reference in a single, audit-ready record.
Production Execution
HublerX manages every engineering change notice from approval to shopfloor implementation — coordinating BOM updates, material changeovers, tooling changes, SOP revisions, and customer notifications with a tracked deadline for every action across every function.
Production Execution
HublerX manages production and delivery in OEM vehicle production sequence — reading the sequence call-off, producing parts in the exact order required, and confirming each part's sequence position before it is loaded onto the delivery truck.
Production Execution
HublerX manages the full CAPA lifecycle — from quality finding to root cause investigation, corrective action assignment, effectiveness verification, and regulatory closure — with automated follow-up, deadline tracking, and a complete audit trail at every step.
Quality & Compliance
When an incoming material fails inspection, HublerX triggers the full supplier quality escalation — hold on the rejected lot, supplier notification, debit note or claim initiation, and CAPA — without manual coordination between quality, procurement, and finance.
Quality & Compliance
HublerX manages every non-conformance from detection to disposition — routing the NCR to the right reviewer, tracking the investigation timeline, coordinating rework or rejection, and updating the ERP the moment a decision is made.
Quality & Compliance
HublerX maintains audit readiness continuously — tracking document validity, open CAPAs, overdue monitoring records, and system gaps against FSSC 22000 and BRC requirements so that every audit is a confirmation of an already-ready system, not an emergency preparation.
Quality & Compliance
HublerX manages allergen control across the production schedule — sequencing allergen-containing runs before non-allergen runs, triggering cleaning verification at changeover, and blocking product release until allergen clearance is confirmed and documented.
Quality & Compliance
HublerX generates purchase requisitions automatically from the live MRP position — raising PRs for materials that will fall short of production requirements before the planner has opened the morning report, and routing them for approval without manual intervention.
Material Coordination
HublerX recalculates safety stock levels for every raw material based on actual demand variability, real supplier lead time performance, and current production risk — replacing static ERP parameters that were set once and never reviewed.
Material Coordination
When a raw material is unavailable, HublerX surfaces the approved alternate materials — with their current stock position, quality clearance status, and regulatory compliance — so the planner can activate a substitution before the production line stops.
Material Coordination
HublerX monitors raw material and finished goods inventory across all plants simultaneously — surfacing inter-plant transfer opportunities the moment one plant faces a shortage while another holds excess, before a production line stops.
Material Coordination
HublerX monitors every critical raw material in real time — calculating days-of-coverage against the live production plan, tracking inbound PO status against required arrival dates, and surfacing risk before the production line stops.
Material Coordination
HublerX translates retailer promotional commitments into a production and material plan automatically — calculating the promotional uplift volume, checking production capacity against the promotion window, identifying material requirements, and surfacing conflicts before the promotion starts.
Planning
HublerX builds the Ramadan production plan from Ramadan start date back — calculating the pre-Ramadan inventory target, checking production capacity against the build window, identifying material gaps, and tracking the build to the export dispatch deadline.
Planning
HublerX validates every order against the correct pricing scheme — distributor tier, trade channel, promotional period, and geography — before the invoice is raised, before the order is confirmed in the ERP, and before the van salesman writes the bill.
Commercial Coordination
HublerX reads OEM EDI schedule releases and cascades them into production sequencing, material requirements, and dispatch planning — so the gap between EDI receipt and shopfloor action is minutes, not a morning shift.
Logistics & Dispatch
HublerX builds production sequences that minimise changeover time and respect allergen cleaning requirements — so the line spends more time producing and less time idle between runs.
Planning
When a demand spike hits — a viral trend, a retailer campaign, an unexpected weather event — HublerX maps the full production and material impact immediately, surfaces the response options, and helps the team make the right call before the shelf goes empty.
Planning
HublerX captures digital proof of delivery at each outlet — signature, photo, timestamp, and GPS — and posts the goods issue and delivery confirmation to the ERP the moment the driver taps confirm. No paper. No end-of-day batching. No disputes.
Logistics & Dispatch
HublerX assembles the data needed to respond to an RFQ — available capacity, raw material availability, lead time, and cost — automatically, so the sales team can quote in hours rather than spending two days chasing information across departments.
Commercial Coordination
HublerX reads WhatsApp orders from GCC distributors — in Arabic or English — validates them against export pricing and credit limits, and creates confirmed ERP sales orders with the correct currency, incoterm, and export documentation triggers.
Signal Capture
HublerX pulls orders from every channel — WhatsApp, email, EDI, distributor portals, van sales apps, and phone — into a single confirmed order book, deduplicated and validated, so production planning and dispatch work from one source of truth.
Signal Capture
HublerX translates a confirmed retail promotion brief into a coordinated execution plan — production volume, scheme pricing, distributor allocation, and on-shelf date — so the product is in store when the promotion goes live, not arriving 3 days later.
Commercial Coordination
Each workflow is available as a live, configurable process within HublerX — not a static diagram. Teams can adapt trigger conditions, approval gates, escalation paths, and system integration points to match their ERP topology, plant configuration, and team structure.